Guided intake
A conversational assistant captures the details a change request actually needs — no blank-form guesswork.
| IT Change ManagementAn AI-guided assistant that turns a short conversation into a fully documented, reviewable change request — classified, risk-rated and ready to submit.
Describe the change
Answer a short guided conversation in plain language.
Review the draft
Check generated scope, steps, testing and rollback.
Qualify and export
Confirm type, priority and risk, then download the packet.
Capabilities
A conversational assistant captures the details a change request actually needs — no blank-form guesswork.
Implementation steps, test plans, risk rating and backout procedures are drafted for your review.
Microsoft sign-in, admin-approved access, and a tamper-proof audit trail.
Standard, Normal, Expedited and Emergency changes follow one repeatable qualification path.
Download a formatted CR packet as PDF or DOC, ready for CAB review and audit trails.
Built on Meriton brand and process standards so every request looks and reads the same.
Sign in with your Meriton work email to start a guided request.